Emergency Calls Available 24/7
- For assistance with power loss, buzzing electrical sounds, roof leaks, or personnel concerns, please call our main line (561) 879-9227. Your message will be routed to the appropriate team and we will immediately be in touch.
- For true emergencies, please dial 911.
Accounting and Commissions
- For questions regarding NTP status, communication with roofing companies, project cancellations, or other concerns related to your solar project, please contact Accounting and Commissions.
- Note: If you are an individual sales rep, please work directly with your organization for any questions related to your specific commission payouts.
- Rack Solar Office Main line – (561) 879-9227 – [email protected]
Operations
- For questions regarding a project’s progression—including site survey, engineering, permitting, HOA status, installation, inspections, or permission to operate—please contact the Operations team. They’ll provide the most up-to-date information to keep your project on track.
- Rack Solar Office Main line – (561) 879-9227
- Jillian Court – Operations Manager – (561) 879-6873
Sales
- For questions during the sales process—such as creating layouts, addressing client concerns, discussing change orders, or ensuring project scope is accurate—please contact the Sales team. They’re your go-to for anything related to setting clear expectations and closing deals smoothly.
- Shane Eslahi – Sales Director – (561) 430-8499
- Cap Brouillet – Sales Director – (407) 970-1374
- Johana Dionicio – Sales Manager – (561) 430-8499
- Courtney Rodriguez – Sales Manager – (813) 761-4240
Service
- For questions about a system post-Permission-to-Operate—such as issues with solar panels or batteries, monitoring portal concerns, or questions about utility bills—please contact the Service team. They’re here to support homeowners and ensure everything continues running smoothly.
- Rack Solar Office Main line – (561) 879-9227 – [email protected]
- Kyle Klingseisen – Service Manager – (561) 834-7114 – [email protected]
For non-emergency requests, please allow 24-48 hours for a response.